Have questions about Premium Profile? Need help with your account? Want to partner with us? We're here to help and would love to hear from you.
Fill out the form below and we'll get back to you as soon as possible. We typically respond within 2-4 hours during business hours.
Prefer to reach out directly? Here are all the ways you can contact us.
Our headquarters office
Scarborough, Ontario, CanadaMonday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Find quick answers to common questions about Premium Profile.
Simply sign up for a free account, choose your role (employee or employer), and follow our guided setup process to create your comprehensive professional profile.
Yes! Creating and maintaining your professional profile is completely free for employees. We believe in providing equal opportunities for all professionals.
Profile verification is automatic when you sign up with a valid email address. For additional verification, you can upload documents through your dashboard.
Yes, verified employers can send you direct messages through our secure messaging system. You have full control over who can contact you.
You can update your profile anytime by logging into your dashboard and navigating to the profile section. All changes are saved automatically.
Our support team is available 24/7. You can reach us through this contact form, email, or live chat. We typically respond within 2-4 hours.
We're committed to providing exceptional support to help you succeed.
Our support team is available around the clock to help you with any questions or issues.
All your communications with us are encrypted and secure. Your privacy is our priority.
We typically respond to all inquiries within 2-4 hours during business hours.