Cookie Policy

1. Introduction

This Cookie Policy explains how Premium Profile ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our website and services, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, making your next visit easier and the site more useful to you.

We also use similar technologies such as web beacons, pixel tags, and local storage to collect and store information about your use of our platform.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Authentication Cookies: Keep you logged in to your account
• Security Cookies: Protect against fraud and unauthorized access
• Session Cookies: Maintain your session while using the platform
• Load Balancing Cookies: Distribute website traffic efficiently
• CSRF Protection: Prevent cross-site request forgery attacks

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

• Google Analytics: Tracks website usage, page views, and user behavior
• Performance Monitoring: Measures website speed and functionality
• Error Tracking: Identifies and reports technical issues
• User Flow Analysis: Understands how users navigate through our platform
• Conversion Tracking: Measures the effectiveness of our features

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language Preferences: Remember your preferred language settings
• Theme Settings: Store your dark/light mode preferences
• Form Data: Remember information you've entered in forms
• Location Services: Remember your Canadian province/territory for job matching
• Notification Preferences: Store your communication preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

• Google Ads: Display relevant job advertisements to users
• Social Media Integration: Enable sharing and social login features
• Retargeting: Show relevant content to users who have visited our site
• Campaign Tracking: Measure the effectiveness of marketing campaigns

4. Third-Party Cookies

We use third-party services that may set their own cookies on your device:

4.1 Google Services

• Google Analytics: Website analytics and user behavior tracking
• Google Ads: Advertising and conversion tracking
• Google Fonts: Web font delivery and optimization
• Google Maps: Location services and mapping features
• reCAPTCHA: Security and spam protection

4.2 Other Third-Party Services

• Cloudinary: Image and file storage optimization
• Email Services: Transactional and marketing email delivery
• Payment Processors: Secure payment processing (if applicable)
• Social Media Platforms: Social login and sharing features
• CDN Services: Content delivery and performance optimization

5. How We Use Cookies

We use cookies for the following purposes:

• Authentication: Keep you logged in and secure your account
• Personalization: Remember your preferences and settings
• Analytics: Understand how users interact with our platform
• Performance: Optimize website speed and functionality
• Security: Protect against fraud and unauthorized access
• Communication: Deliver relevant notifications and updates
• Job Matching: Provide location-based job recommendations
• Compliance: Meet Canadian legal and regulatory requirements

6. Cookie Duration

Cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
• Authentication Cookies: Typically expire after 30 days of inactivity
• Analytics Cookies: Usually expire after 2 years
• Preference Cookies: May persist for up to 1 year

7. Managing Your Cookie Preferences

7.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

7.2 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Learn more about each type of cookie

7.3 Opt-Out Options

You can opt out of specific tracking:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Google Ads: Visit Google Ads Settings to manage ad personalization
• Email Marketing: Unsubscribe from marketing emails
• Push Notifications: Disable in your browser or device settings

8. Impact of Disabling Cookies

If you disable cookies, some features of our platform may not work properly:

• You may need to log in repeatedly
• Your preferences and settings may not be saved
• Some personalized features may not function
• Location-based job matching may be less accurate
• Performance monitoring and error reporting may be affected

Essential cookies are required for the basic functionality of our platform and cannot be disabled.

9. Data Protection and Privacy

We are committed to protecting your privacy in accordance with Canadian privacy laws:

• Cookie data is processed in compliance with PIPEDA
• We implement appropriate security measures to protect cookie data
• Cookie data is primarily stored and processed within Canada
• We do not use cookies to collect sensitive personal information without consent
• Third-party cookies are subject to their respective privacy policies
• You have the right to access, correct, or delete your cookie data

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last updated" date at the top of this policy

11. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

• Through the platform's support system
• By email at hello@premiumprofile.ca
• Through our contact form on the website
• By mail to our Canadian office address

For concerns about third-party cookies, please refer to the respective privacy policies of those services.