Privacy Policy

1. Introduction

Premium Profile ("we," "our," or "us") is committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects employees and employers across Canada.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us:

• Account Information: Name, email address, password
• Contact Information: Phone number, Canadian address
• Profile Information: Date of birth, gender, status in Canada (PR, Citizen, Work Permit, Study Permit, Visitor Visa, etc.)
• Professional Information: Work experience, education, skills, certifications, licenses
• Job Preferences: Salary expectations (in CAD), work schedule, location preferences within Canada
• Transportation: Own vehicle or public transportation preferences

2.2 Employer Information

For employer accounts, we also collect:

• Canadian company name and business registration information
• Owner/representative information
• Company size and Canadian business address
• Contact details and business description

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data (access times, error logs)
• Cookies and similar tracking technologies
• Geographic location data (within Canada)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our platform for Canadian users
• Profile Management: To create and manage user profiles
• Matching: To connect employees with relevant Canadian employers
• Communication: To send notifications, updates, and support messages
• Security: To protect against fraud and unauthorized access
• Improvement: To analyze usage patterns and improve our service
• Compliance: To comply with Canadian legal obligations and employment standards
• Regional Services: To provide location-specific job opportunities and services

4. Information Sharing and Disclosure

4.1 Between Users

Your information is shared between users as follows:

• Employee Profiles: Visible to Canadian employers for recruitment purposes
• Employer Information: Limited visibility to employees as permitted
• Contact Information: Shared when users choose to connect
• Location Data: Used for regional job matching within Canadian provinces and territories

4.2 Third-Party Services

We may share information with:

• Service Providers: Canadian-based cloud storage, email services, analytics
• Legal Requirements: When required by Canadian law or court order
• Business Transfers: In case of merger, acquisition, or sale
• Safety: To protect rights, property, or safety of users
• Employment Standards: To comply with Canadian employment and labor laws

4.3 What We Don't Share

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share your information outside of Canada unless required by law or with your explicit consent.

5. Data Security

We implement appropriate security measures to protect your information in accordance with Canadian privacy standards:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on Canadian data protection requirements
• Incident response procedures compliant with Canadian privacy laws
• Data storage primarily within Canadian borders

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with Canadian legal obligations
• Resolve disputes and enforce agreements
• Improve our services
• Meet Canadian employment record-keeping requirements

You may request deletion of your account and associated data at any time, subject to Canadian legal requirements for record retention.

7. Your Rights Under Canadian Privacy Laws

Under PIPEDA and applicable Canadian privacy laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for data processing
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
• Information: Be informed about how your data is collected, used, and disclosed

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud
• Provide location-based services within Canada

You can control cookie settings through your browser preferences. We comply with Canadian cookie consent requirements.

9. Cross-Border Data Transfers

Your information is primarily stored and processed within Canada. If data must be transferred outside of Canada, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws and PIPEDA requirements.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately. We comply with Canadian laws regarding the protection of minors' personal information.

11. Provincial Privacy Laws

In addition to PIPEDA, we comply with applicable provincial privacy laws, including:

• Quebec's Act Respecting the Protection of Personal Information in the Private Sector
• Alberta's Personal Information Protection Act
• British Columbia's Personal Information Protection Act
• Other applicable provincial privacy legislation

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to comply with changes in Canadian privacy laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Providing notice as required by Canadian privacy laws

Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Through the platform's support system
• By email at hello@premiumprofile.ca
• Through our contact form on the website
• By mail to our Canadian office address

You may also contact the Office of the Privacy Commissioner of Canada if you have concerns about our privacy practices.